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Effective Date: 10 August 2025
Company: LeadGen Pro

1. Introduction

Welcome to LeadGen Pro. These Terms and Conditions (“Terms”) govern your use of our telecommunications and appointment setting services. By engaging with LeadGen Pro, you agree to comply with these Terms in full.

Please read them carefully.

2. Services

LeadGen Pro provides outsourced appointment setting, lead generation, and telemarketing services (“Services”) to clients primarily within the UK.

We agree to deliver Services as outlined in the applicable Service Agreement or Proposal.

3. Client Responsibilities

Clients are responsible for providing accurate and compliant lead data, where applicable, and for cooperating with LeadGen Pro to facilitate service delivery.

Clients must ensure that all provided data complies with relevant laws, including GDPR.

4. Payment Terms

• Pricing: Prices are as stated in the agreed-upon packages or custom proposals.

• Payment Models: Payments may be based on pay-per-appointment, monthly retainers, or agreed milestones.

• Payment Due Date: Payments are due within 14 days of invoice date unless otherwise agreed in writing.

• Late Payments: Late payments may incur interest at 4% above the Bank of England base rate per month.

5. Confidentiality

Both parties agree to maintain the confidentiality of all sensitive information shared during the engagement, including client data and business information.

6. Data Protection and Privacy

LeadGen Pro complies with all applicable data protection laws, including GDPR. We process personal data only as necessary to provide Services and will implement appropriate security measures.

Clients must ensure their own compliance when providing data.

7. Liability

LeadGen Pro will perform Services with reasonable skill and care but does not guarantee specific results or sales outcomes.

LeadGen Pro’s total liability under or in connection with these Terms shall not exceed the total fees paid by the client for the relevant Services.

8. Termination

Either party may terminate the Services with 30 days written notice. Termination does not affect obligations for payments due or confidentiality.

LeadGen Pro reserves the right to terminate immediately in cases of client breach of these Terms.

9. Intellectual Property

All intellectual property rights related to the Services remain with LeadGen Pro, except where otherwise agreed.

Clients receive a non-exclusive license to use deliverables for their internal business purposes.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts in England.

11. Changes to Terms

LeadGen Pro may update these Terms periodically. Clients will be notified of significant changes with at least 30 days’ notice.